PRIVACY POLICY
SRHI, LLC
Sierra Robotic Hair Institute
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online.
PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website, sierrarobotic.com, (“Site”).
What personal information do we collect, and when?
When using our Site, you may be asked to enter your name, e-mail address, mailing address, phone number, or other details to help with your experience. We will collect your PII from you only if you voluntarily submit such information to us. You can always refuse to supply PII, except that it may prevent you from engaging in certain Site-related activities. You may also visit our Site anonymously.
We collect information from you when you use our Site, book a consultation, book a procedure, subscribe to a newsletter, fill out a form, use live chat, or otherwise enter information on our Site. We also collect information when you provide us with feedback on our services, contact our call center, or otherwise interact with any of our patient advisors or representatives.
We may collect non-PII about you whenever you interact with our Site. Non-PII may include the browser name, the type of computer, and technical information about means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your experience and to allow us to deliver the type of content and service offerings in which you may be interested;
- To improve our website, in order to better serve you;
- To allow us to better service you in responding to your customer service requests;
- To administer a contest, promotion, survey, or other site features;
- To quickly process your procedure transactions;
- To ask for ratings and reviews of services;
- To follow up with you after correspondence (live chat, email, or phone inquiries); and,
- To send appointment reminders and instructions.
How do we protect your information?
Your personal information is stored in secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user submits their information to maintain the safety of your personal information.
Our website is scanned on a regular basis for security holes and